Representing Policyholders. Restoring Peace of Mind.
Over 113 Years of Service for that “Rainy Day.”
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Your Claim, Our Expertise.
Your Claim, Our Expertise.
At Marshall Adjusting Group, we recognize that insurance claims are more than administrative tasks—they are pivotal financial events that can shape the trajectory of a business or portfolio. Our work is centered on one principle: advocating exclusively for policyholders to ensure that claims are managed with precision, transparency, and strategic intent. By aligning deep industry expertise with disciplined representation, we give property owners and businesses the confidence that their recovery is being handled at the highest level.
For generations, Marshall Adjusting Group has guided policyholders through life’s most challenging moments with clarity, confidence, and compassion. From Devastation to Restoration™, we stand firmly on a foundation of trust, transparency, and relentless advocacy.
We don’t sell a service — we protect policyholders from underpaid or mishandled claims. Covered losses are high-stakes events, and our role is to bring expertise, leverage, and advocacy.
Our mission is rooted in doing what’s right: clear communication, ethical leadership, and a deep understanding of the claims process from the inside out. Whether you’re recovering from a storm, fire, flood, or other disaster, we’re here to help you reclaim what’s yours—efficiently, fairly, and with unwavering dedication.
Let us help you move forward—because when everything feels uncertain, we bring certainty.
Why Marshall Adjusting Group?
100+ Years of Combined Experience
Four generations of trusted claims advocacy.Hundreds of Millions Recovered
Proven results from major disasters like Hurricanes Alicia, Hugo, and Andrew.Led by Senior Public Adjusters & Industry Experts
Licensed professionals with national recognition and decades of field leadership.Founding Members & Leaders in TPPA, TAPIA, and NAPIA
Shaping industry standards and public adjusting excellence.Full-Service, In-House Team
Dedicated experts under one roof—Adjusters, Engineers, Appraisers, and CPAs.Custom Strategies for Complex Losses
Tailored claim solutions designed for your unique situation.
A Proven Legacy
Gerry Marshall, Jr.
Gerald J. Marshall, Jr. was introduced to the public adjusting business at age seven and began working alongside his grandfather and father as a third generation licensed public adjuster in 1977. Just eight years later in 1985, he earned the prestigious S.P.P.A. designation (Senior Professional Public Adjuster) through the National Association of Public Insurance Adjusters which recognizes his expertise, success and achievements in the industry.
Immediately after college, Gerald established the Houston, Texas branch of the family business. In 1983, he spearheaded recovery efforts for victims of Hurricane Alicia, overseeing claims valued at over $300 million. His leadership extended to Hurricane Hugo in the Carolinas and Hurricane Andrew in Florida, where he and his team managed claims exceeding $500 million.
Under his leadership, the firm was named one of Dallas, Texas’ “TOP 100 Fastest-Growing Firms” and was recognized as “Entrepreneur of the Year” by Dun & Bradstreet. Gerald also co-founded the Texas Association of Public Insurance Adjusters (TAPIA).
Founder & CEO
FAQs
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Working with Marshall Adjusting is a clear, start-to-finish process. First, we inspect your property and review your policy to understand coverage. Next, we document all damages, create a full claim strategy, and handle all communication with the insurance company. We negotiate on your behalf to secure the maximum settlement, keeping you updated at every step. Once the claim is resolved, we review the final offer with you and help ensure all funds are properly released so repairs can begin with confidence.
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A public adjuster is a licensed professional who represents policyholders—not insurance companies—in preparing, negotiating, and settling insurance claims to ensure a fair recovery.
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We bring expertise in policy interpretation, damage assessment, and claim strategy—often resulting in significantly higher settlements than self-managed claims.
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Insurance agents are not claims specialists. Their focus is on selling policies, not managing complex claims. A public adjuster ensures you receive what you’re rightfully owed, with no conflict of interest.
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Immediately after a loss. Early involvement ensures the claim is handled properly from the start, preventing costly mistakes or missed deadlines.
Have another question?
Let’s connect
We want to hear from you. No pressure, we’re here to help.
Need help now?
Call (972) 661-1464
for immediate assistance.